Effective as of October 15, 2025
This Data Protection Agreement (“DPA”) forms part of the services provided by Sundial Scheduling, LLC (“Sundial”) to its customers.
Sundial acts as a Data Processor when processing Customer Personal Data in connection with providing the Sundial Chrome extension and related services.
The Customer acts as the Data Controller and determines the purposes and means of processing.
Sundial processes Customer Personal Data only for the purpose of providing the services described in Sundial’s documentation and enterprise review materials.
Processing lasts for the duration of the customer’s use of Sundial’s services, unless otherwise required by law.
Sundial shall:
Process Customer Personal Data only on documented instructions from the Customer.
Implement appropriate technical and organizational measures, including:
Ensure that employees and contractors authorized to process data are bound by confidentiality obligations.
Notify the Customer without undue delay after becoming aware of a Personal Data Breach.
Assist the Customer in fulfilling obligations regarding data subject rights (access, deletion).
Delete or return Customer Personal Data at termination of services.
Sundial uses subprocessors to deliver its services, each of which is reviewed for security and compliance.
The current list of Sundial subprocessors is maintained at https://trysundial.ai/security#6-security-governance.
Customer will be notified of any intended changes to subprocessors.
All Customer Personal Data is stored in the U.S. If transfers outside the U.S. occur, Sundial will rely on appropriate safeguards such as Standard Contractual Clauses.
Sundial’s aggregate liability under this DPA shall be subject to the limitations of liability agreed under the main customer agreement.